PLEASE CLOSE THIS WINDOW TO RETURN TO THE EDUCATION MODULE
YOU WILL BE PRESENTED WITH A LINK TO EVALUATE AND CLAIM CREDIT FOLLOWING COMPLETION OF YOUR EDUCATION
Original Release Date: 08/22/2022
Credit claim for this activity will end at 11:59 PM 09.30.2024
Overview: This CME program is designed to assist providers who want to further develop communication skills to improve clinical outcomes and patient experience in multiple healthcare settings whether with a patient or a colleague.
Target Audience: All healthcare workers within the Baylor Scott & White Healthcare System
For further study: Chou, C., Cooley, L. Communication Rx: Transforming Healthcare Through Relationship-Centered Communication. New York: McGraw-Hill; 2017
Objectives: After participating in this activity, the learner should be able to:
- Build rapport with patients or colleagues
- Recognize the patients’ or colleague’s perspective
- Negotiate a patient interaction agenda or a meeting agenda
- Listen in a reflective manner
- Respond with empathic statements
- Collaborate on a plan with a patient or colleague
Planners/Authors: This activity was planned, reviewed, edited, and approved for use as the curriculum for the Baylor Scott & White Health organization by: Martha Howell, EdD; Stacy Cooper, DNP,RN,NEA-BC; Michele McAvoy, MA; Charles Upright, MBA
Disclosure of Relevant Financial Relationships:
•This content is not related to products or business lines of an ACCME-defined ineligible company*.
•There are no relevant financial relationships with ACCME-defined ineligible company for anyone who was in control of the content of this activity.
*In the ACCME System (ineligible companies) are those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients
Method of Participation & Request for CME Credit:
•Read all instructions and activity information
•View the slides in their entirety
•Instructions to evaluate and claim credit(s) for the activity will be provided on the final slide of the activity.
•Post activity, Click on the link to be taken to evaluation and credit claim for the course or follow the link sent in an email from Trainer@BSWHealth.org to complete all questions on the evaluation and claim credit.
This CME activity type is an enduring material. Physicians who complete the enduring material may claim the full amount of credit designated for the activity, regardless of the amount of time it took the physicians to complete the activity.
Accreditation: The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
Designation: The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health designates this enduring material activity for a maximum of 0.75 AMA PRA Category 1 Credits™. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Commercial Support: No commercial support was received for this activity.