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2022 Serious Illness Communication Course - Pre-Course

OVERVIEW: 

Mission: To improve treatment of seriously ill patients and families via more frequent, earlier, and better conversations encouraging patient-centered goals of care

OBJECTIVES:  Upon completion of this activity, the participants should be able to:

• Outline how better communication in serious illness leads to better patient centered outcomes;  
• Utilize a checklist approach to serious illness conversations; use a systems approach to improving conversations in serious illness including patient identification, provider training, and EMR documentation;
• List at least 3 barriers to effective serious illness conversations; interpret the data behind the Surprise Question as a means of identifying patients for whom a serious illness conversation is appropriate;
• Utilize the Surprise Question in practice in the office setting