20260528 Communicate to Collaborate: RCC Strategies for Reducing Friction (Temple)

Temple, TX US
May 28, 2026

THIS COURSE HAS BEEN DEVELOPED FOR BAYLOR SCOTT & WHITE EMPLOYEES AND AFFILIATES ONLY. 
 

Please click the "Register Tab" above to register for this session.
 

For assistance please email [email protected]

Learning Objectives

Learners will practice using Relationship Centered Communication (RCC) Skills in challenging conversations and self-reflect on conflict styles.

Course summary
Available credit: 
  • 2.00 ANCC
    Baylor Scott & White Health is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
  • 2.00 Attendance
Course opens: 
05/25/2026
Course expires: 
07/14/2026
Event starts: 
05/28/2026 - 1:00pm CDT
Event ends: 
05/28/2026 - 3:00pm CDT
Rating: 
0
Baylor Scott & White Medical Center - Temple
2401 S 31st Street
Temple, TX 76508
United States

Travel

You may park in parking garage. Please bring parking ticket inside to have it validated.

Course Facilitators:

Ben Larsen, MBA, MHA, CPXP

Thien Nguyen, DHA, MBA

Alexandra Ivey, MHA

CJ Merrill, MSN, RN, CPXP

Kara Landrum, MSLOD, CCLS

Trey Madison, BS

Karen Pinkston, BSN, RN, CMSRN

Christina Cates, MA

Jaycie Johnson, MHA

Stacy D. Cooper, DNP, RN, NEA-BC, CPXP

Chelsea Bargsley, LVN

Amanda Morris, BSN, RN

Kirstin Morales, BSHA

Stephanie Michel-Siddall, MS, CCLS, CEIM, CPST, CPXP

Kristen Guerra, BS, RN

Lisa Gingerich, MBA, CPXP

Monica Anderson, MS, CPXP

Shea Miech, BSN, RN, NE-BC

Amber Lee, BSN, RN

Alissa Schick, MSN, RN, NE-BC, CPXP

Katy Miller, MEd, LSSGB, CPXP

Stacy Albert, BS

Marie Georgoulis, BS, CCLS, LSSYB

Paige Shephard, NRCMA

Daphna Alush, MHA

Carina Rubalcava, LSSGB

Conflicts of Interest:

The planning committee members and faculty/content specialists of this CNE activity have disclosed no relevant professional, personal or financial relationships related to the planning or implementation of this CNE activity.

Commercial Support:

This CNE activity received no commercial support.

Non-Endorsement of Products:

Approved provider status of Baylor Scott & White Health refers only to the continuing nursing
education activity and does not imply a real or implied endorsement by Baylor Scott & White Health or the American Nurses Credentialing Center (ANCC) of any commercial product, service, or company referred to or displayed in conjunction with this activity, nor any company subsidizing costs related to this activity.

Off-label Product Use:

This CNE activity does not include any information about off-label use of any product for a purpose other than that for which it is approved by the U.S. Food and Drug Administration (FDA).

Reporting of Perceived Bias:

Bias is defined by the American Nurses Credentialing Center’s Commission on Accreditation (ANCC COA) as preferential influence that causes a distortion of opinion or of facts.  Commercial bias may occur when a CNE activity promotes one or more product(s) (drugs, devices, services, software, hardware, etc.)  This definition is not all inclusive and participants may use their own interpretation in deciding if a presentation is biased.

The ANCC COA is interested in the opinions and perceptions of participants at approved CNE activities, especially in the presence of actual or perceived bias in continuing education.  Therefore, ANCC invites participants to access their “ANCC Accreditation Feedback Line” to report any noted bias or conflict of interest in the educational activity.  The toll free number is 1(866) 262-9730.

ACCREDITATION: Baylor Scott & White Health is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.

Available Credit

  • 2.00 ANCC
    Baylor Scott & White Health is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
  • 2.00 Attendance
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You will receive instructions during the course for evaluating and claiming credit.

Registrants:  always use your BSWH email address