2024 Equipping Medical Leaders - Advanced Communication Practices - Difficult People 20240430
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2024 Equipping Medical Leaders - Advanced Communication Practices - Difficult People 20240430
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Target Audience
Physicians, Nurse Practitioner, Physician Assistants
Learning Objectives
Upon completion of this activity, the learner should be able to:
Difficult People
-Recognize the characteristics of a difficult person in the workplace
Difficult People Practicum
-Discuss professional engagement with a difficult person
Difficult Conversations
-Describe the principles to having successful difficult conversations
Difficult Conversations Practicum
-Discuss proven strategies to engage in difficult conversations
Navigating Commo Channels
-Describe the challenges and limitations of certain communications methods for certain messages
Navigating Commo Channels Practicum
-Discuss the ability to respond to various message types and channels appropriately
Time | Title | Speaker |
8:30 – 9:30 | Difficult People | Geoff Tumlin |
9:45 – 10:45 | Difficult People Practicum | Alton McCallum |
11:00 – 12:00 | Difficult Conversations | Geoff Tumlin |
1:00 – 2:00 | Difficult Conversations in Practice | Alton McCallum |
2:15 – 3:15 | Navigating Communication Channels (Ethics) | Geoff Tumlin |
3:30 – 4:30 | Navigating Communication Channels | Alton McCallum |
*This content is not related to products or business lines of an ACCME-defined commercial interest.
**There are no relevant financial relationships with ACCME-defined commercial interests for anyone who was in control of the content of this activity.
The A. Webb Roberts center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
The A. Webb Roberts center for Continuing Medical Education of Baylor Scott & White Health designates this live activity for a maximum of 6.0 AMA PRA Category 1 CreditsTM. Physicians should claim only the credit commensurate with the extent of their participation in the activity.
Meets Texas Requirement for 1.0 hour Ethics/Professional Responsibility credit.
Available Credit
- 6.00 AMA PRA Category 1 Credit™The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
- 1.00 Ethics
- 6.00 Attendance
- 1.00 Ethics