2022 Relationship Centered Communication: Introduction to ART of Communication for Providers - IEM

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2022 Relationship Centered Communication: Introduction to ART of Communication for Providers - IEM

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Original Release Date: 08/22/2022
Expires: 09/30/2024
Credit claim for this activity will end at 11:59 PM 09.30.2024

Overview:  This CME program is designed to assist providers who want to further develop communication skills to improve clinical outcomes and patient experience in multiple healthcare settings whether with a patient or a colleague.

Target Audience:  All healthcare workers within the Baylor Scott & White Healthcare System

For further study: 

Chou, C., Cooley, L. Communication Rx: Transforming Healthcare Through Relationship-Centered Communication.  New York: McGraw-Hill; 2017

Planners/Authors:  This activity was planned, reviewed, edited, and approved for use as the curriculum for the Baylor Scott & White Health organization by:

Martha Howell, EdD

Stacy Cooper, DNP, RN, NEA-BC

Michele McAvoy, MA

Charles Upright, MBA

 

Disclosure of Relevant Financial Relationships:
•This content is not related to products or business lines of an ACCME-defined ineligible company*.
•There are no relevant financial relationships with ACCME-defined ineligible company for anyone who was in control of the content of this activity.

*In the ACCME System (ineligible companies) are those whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients

Commercial Support:  No commercial support was received for this activity.

Target Audience

Physicians
Physician Assistants

Learning Objectives

After participating in this activity, the learner should be able to:

  • Build rapport with patients or colleagues
  • Recognize the patients’ or colleague’s perspective
  • Negotiate a patient interaction agenda or a meeting agenda
  • Listen in a reflective manner
  • Respond with empathic statements
  • Collaborate on a plan with a patient or colleague
Course summary
Available credit: 
  • 0.75 AMA PRA Category 1 Credit™
    The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
  • 0.75 Attendance
Course opens: 
08/22/2022
Course expires: 
09/30/2024
Rating: 
0

Planners / Authors:

Martha Howell, EdD

Stacy Cooper, DNP, RN, NEA-BC

Michele McAvoy, MA

Charles Upright, MBA

Accreditation: The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

Designation: The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health designates this enduring material activity for a maximum of 0.75 AMA PRA Category 1 Credits™.  Physicians should claim only the credit commensurate with the extent of their participation in the activity.

Available Credit

  • 0.75 AMA PRA Category 1 Credit™
    The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
  • 0.75 Attendance
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