2023-2025 Advanced Physician Leadership - 20240125 Session 2
TOPICS:
AM - Leading and Sustaining Change
PM - Leveraging Trust and Influence
INSTRUCTOR:
Jerry Magar
PREPARATION:
AM
Come to class having considered at least one recent example of medium to large scale organizational change in your organization.
Consider the following questions:
- What compelled the organization to initiate this change? Is this commonly known?
- What communication strategies have been used regarding the change?
- How have stakeholders (employees, vendors, patients, customers) responded to the change?
- Overall has this been a positive or negative change for the organization?
PM
Come to class with a recent or current relationship challenge in mind, one where you had a difficult conversation that didn’t go as well as you’d hoped. It may be a scenario where you know you need to have a conversation and hope it will go well. It could be with your boss, peers or direct reports. It doesn’t matter.
Give some thought to the relationship dynamics:
- What do you need from this person that you are not getting?
- What strategies have you employed so far?
SUGGESTED OPTIONAL READINGS:
Managing Transitions, by William Bridges
Target Audience
Physicians
Learning Objectives
AM
The More Things Change…The More People Stay the Same. This statement asserts the basic premise that regardless of the depth or intensity of change, we as humans react in very predictable ways. This session helps us evaluate predictable behaviors that may have been effective in one environment, but when transferred to the dynamics of change, can not only be ineffective but downright dangerous.
PM
- What are the elements that drive influence?
- How are the tools to navigate the unexpected emotions of others?
- What does research tell us about influencing others in difficult situations?
DISCUSSION TOPICS:
• Workforce Trends
• Strategic Management of Human Capital
• Talent Management
Jerry Magar
*This content is not related to products or business lines of an ACCME-defined commercial interest
**There are no relevant financial relationships with ACCME-defined commercial interests for anyone who was in control of the content of this activity
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education through the joint providership of the A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health and SMU Cox School of Business. The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the ACCME to provide continuing medical education for physicians.
Credit Designation
The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health designates this live activity for a maximum of 7.5 AMA PRA Category 1 Credits™. Physicians should only claim the credit commensurate with the extent of their participation in the activity.
ABIM MOC: Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 7.50 MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
Available Credit
- 7.50 American Board of Internal Medicine (ABIM) MOC Part 2Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 7.50 MOC points in the American Board of Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
- 7.50 AMA PRA Category 1 Credit™The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
- 7.50 Attendance