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Forward2023-2025 Advanced Physician Leadership - 20241017 Session 4
TOPIC: Negotiation, Strategic Communication & Ethics Awareness
INSTRUCTOR:
Andrew Urich
SUGGESTED OPTIONAL READING:
Competent Jerks, Lovable Fools, and the Formation of Social Networks by Tiziana Casciaro and Miguel Sousa Lobo, HBR
Target Audience
Baylor Scott & White Health physicians
Learning Objectives
Upon completion of the presentation, the physician should be able to:
- Identify the difference between persuading others with influence rather than authority
- Identify win/win opportunities during both negotiation and strategic communication
- Formulate an effective plan for a formal negotiation.
- Utilize the five-step influence framework to prepare an effective plan for a formal or informal influence opportunity
- Recognize the importance of aspiration level in negotiation outcomes
- Connect with others in a manner that emphasizes building trust, admiration and respect
- Recognize the trap of willful blindness as it applies to ethical behavior
- Identify the flaw in the “bad apple” mental model of ethics
- Utilize an ethical decision-making criteria
DISCUSSION TOPICS:
- Why are intra-organizational communications so challenging.
- Why aren’t facts, logic and evidence as effective at influencing others as they should be?
- What is the essence of negotiation?
- What is the essence of effective persuasive communication?
- How do you plan for your negotiations?
- Where do you fall on a continuum of comfortable to stressed out while you are negotiating?
- While reflecting on your most common negotiation circumstances, how would you allocate the bargaining power on a percentage basis between your side and their side?
- How does the threat of punishment discourage unethical behavior?
- How does culture impact ethical behavior as opposed to an individual’s independent behavior?
- What is the key to fostering a more ethical environment?
Andrew Urich
*This content is not related to products or business lines of an ACCME-defined commercial interest
**There are no relevant financial relationships with ACCME-defined commercial interests for anyone who was in control of the content of this activity
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education through the joint providership of the A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health and SMU Cox School of Business. The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the ACCME to provide continuing medical education for physicians.
Credit Designation
The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health designates this live activity for a maximum of 7.50 AMA PRA Category 1 Credits™. Physicians should only claim the credit commensurate with the extent of their participation in the activity.
ABIM MOC: Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 7.50 MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
Available Credit
- 7.50 American Board of Internal Medicine (ABIM) MOC Part 2Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 7.50 MOC points in the American Board of Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
- 7.50 AMA PRA Category 1 Credit™The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
- 7.50 Attendance