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Forward2024-2026 Advanced Physician Leadership - 20260415 Session 6
TOPIC:
AM - Organizational Change Review/ Organizational Culture
PM - Organizational Diagnosis and Design
INSTRUCTOR:
Jeff Strese, Academic Director, BSW’s Physician Leadership Program, SMU Executive Education
PREPARATION:
Come prepared with one real example of misalignment within your department, service line, or hospital entity. Consider where workflows, communication, leadership expectations, or priorities were not aligned and how this affected staff engagement, operations, or patient care outcomes. Be ready to briefly describe the situation and its organizational impact.
Target Audience
Baylor Scott & White Health physicians
Learning Objectives
- Describe how organizational culture influences engagement, performance, and patient outcomes.
- Identify key stakeholders and evaluate how their needs shape operational priorities.
- Apply the Organizational Effectiveness Cycle to diagnose gaps between culture, structure, and organizational systems.
- Assess decision-making, clinical workflows, and recognition systems for alignment with mission and values.
- Develop leadership strategies to realign systems that improve engagement, performance, and patient-centered care.
TOPICS FOR DISCUSSION:
- Leadership behaviors that influence culture and engagement.
- Recognizing early signs of disengagement and system breakdown.
- Stakeholder identification and analysis in complex healthcare environments.
- Diagnosing gaps between culture, structure, and operational systems.
- Aligning leadership actions with organizational priorities and patient care goals.
*This content is not related to products or business lines of an ACCME-defined commercial interest
**There are no relevant financial relationships with ACCME-defined commercial interests for anyone who was in control of the content of this activity
This activity has been planned and implemented in accordance with the accreditation requirements and policies of the Accreditation Council for Continuing Medical Education through the joint providership of the A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health and SMU Cox School of Business. The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the ACCME to provide continuing medical education for physicians.
Credit Designation
The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health designates this live activity for a maximum of 7.00 AMA PRA Category 1 Credits™. Physicians should only claim the credit commensurate with the extent of their participation in the activity.
ABIM MOC: Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 7.00 MOC points in the American Board of Internal Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
Available Credit
- 7.00 American Board of Internal Medicine (ABIM) MOC Part 2Successful completion of this CME activity, which includes participation in the evaluation component, enables the participant to earn up to 7.00 MOC points in the American Board of Medicine’s (ABIM) Maintenance of Certification (MOC) program. It is the CME activity provider’s responsibility to submit participant completion information to ACCME for the purpose of granting ABIM MOC credit.
- 7.00 AMA PRA Category 1 Credit™The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
- 7.00 Attendance