OBJECTIVES:  Upon completion of this activity, the participants should be able to:

• Describe trust, and why trust matters.
• Discuss the core leader behaviors associated with trust: demonstrating care, concern, understanding, respect, and fairness through the lens of diversity and inclusion
• Identify actions and behaviors that build trust quickly.
• Apply trust building behaviors to teams
• Describe the main variables that influence a message's memorability.
• Use memorable message strategies to increase the likelihood of message retention.
• Identify the key positive impacts of timely and relevant praise.
• Deploy best practice praising techniques to motivate and encourage people.
• Identify personal decision-making styles.
• Understand the strengths and limitations of decision-making styles, to include situational factors.
• Recognize and distinguish strengths and weaknesses in decision-making.
• Discuss techniques to support better decision-making.
• Describe the components of effective emotional creativity.
• Employ techniques to promote greater emotional creativity.
• Describe the foundational components that enable improvisation.
• Discuss creative jamming techniques to increase creative outputs.
• Understand the steps to improve your compassion satisfaction.
• Apply the steps to create a daily compassion intention and renewal practice.
• Explore the intersectionality of compassion and hope.
• Understand effective strategies to diversify hope.
• Describe how interpersonal connection promotes resilience.
• Apply strategies to enhance relational connections.
• Explore resilience and the factors that influence it.
• Discuss effective strategies to build resilience.