20260616 Monthly Operating Review-Celebrating Wins and Learning from Setbacks (Temple - Memorial)

Temple, TX US
June 16, 2026

The Monthly Operating Review (MOR) is a recurring leadership development series designed to address gaps in how leaders interpret and act on organizational survey/feedback results to strengthen workforce engagement, immediate leadership support, and safety culture.

Each session uses adult-learning strategies and peer exchange, aligning with current literature that links leader behaviors, engagement, and safety culture to patient experience and quality outcomes.

Foundational areas will include interpreting survey data for action planning, psychological safety and “speak-up” behaviors, communication and feedback practices, recognition and accountability, leader rounding/closing the loop, and belonging/well-being integration.

Target Audience

  • Registered Nurse
  • MD
  • PA
  • Social worker

Learning Objectives

Leaders will report increased knowledge of evidence-based strategies for interpreting and acting on organizational survey results.

Course summary
Available credit: 
  • 1.00 ANCC
    Baylor Scott & White Health is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
  • 1.00 Attendance
Course opens: 
06/01/2026
Course expires: 
06/25/2026
Event starts: 
06/16/2026 - 12:00pm CDT
Event ends: 
06/16/2026 - 1:00pm CDT
Add to calendar: 
Rating: 
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Baylor Scott & White Medical Center - Temple
2401 S 31st St
MEC Room 109
Temple, TX 76508
United States

JoAnne Mengelkamp, MBA, SPHR, SHRM-SCP, FACHE - VP HRSBS, Central Texas Region 

Bryan Rugh, MSML – VP Operations Memorial 

Carla Martin, DNP, RN, CNL, CIC, NEA-BC, FACHE – VP Patient Care Memorial

Rachel Dias, MS, MHA – VP Operations Clinics 

Maddy Papica, DNP, NP – VP Patient Care Memorial 

Scott Snell, MBA – VP COO Temple Region Hospital/Clinics 

Donna Anderson, DNP, RN, CENP, NEA-BC, CCRN - VP Patient Care Memorial 

Dell Ingram Walker, MBA – SVP President McClane Children’s 

Alicia Boaze, DNP, NEA-BC – VP CNO CTX Region 

Richard Naser, MBA – VP Operations Clinics S2 

Candy Gourley, MS – VP Operations Clinics S1 

Steven Sibbitt, MD – SVP CMO Central Texas Region 

Lajuana Jones, DNP, RN, NEA-BC – VP CNO Waco 

Matt Rohrer, MS – VP Operations Clinics S1 

Brad Crye, MS – VP COO Hillcrest 

Virginia Counts, BBA, PHR – HR Business Partner, College Station 

Heather Jordan, PHR, SHRM-CP – VP HR Strategic Services, College Station Region

 

No financial conflicts or disclosures.

Baylor Scott & White Health is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center’s Commission on Accreditation. 

Available Credit

  • 1.00 ANCC
    Baylor Scott & White Health is accredited as a provider of nursing continuing professional development by the American Nurses Credentialing Center's Commission on Accreditation.
  • 1.00 Attendance
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