Art of Communication Course
THIS COURSE HAS BEEN DEVELOPED FOR BAYLOR SCOTT & WHITE EMPLOYEES AND AFFILIATES ONLY.
Outside participation is not available for the Art of Communication courses at this time.
Art of Communication is a workshop focusing on practical skills to strengthen relationships with patients, families and colleagues. This evidence-based model, developed by the Academy of Communication in Healthcare, focuses on effective, relationship-centered communication and provides opportunities to build fundamental skills essential to the delivery of high quality care.
- Building rapport
- Negotiating an agenda for an interaction
- Recognizing others perspectives
- Eliciting the patient’s or colleague’s perceptions
- Listening reflectively
- Responding with empathy
- Collaborating on a plan
- Navigating conflict
|Art of Communication-20230601 (Temple)||
||06/01/2023 - 8:30am to 5:00pm CDT|
|Art of Communication-20230609 (Temple)||
||06/09/2023 - 8:30am to 5:00pm CDT|
|Art of Communication-20230628 (Dallas)||
||06/28/2023 - 8:30am to 5:00pm CDT|
|Art of Communication-20230726 (Dallas)||
||07/26/2023 - 8:30am to 5:00pm CDT|
Need help creating or claiming your BSWH CE Profile
Use this instructions to help claim/create your BSWH CE Profile.
BSWH affiliate Account Instructions.pdf