Art of Communication Course
THIS COURSE HAS BEEN DEVELOPED FOR BAYLOR SCOTT & WHITE EMPLOYEES AND AFFILIATES ONLY.
Outside participation is not available for the Art of Communication courses at this time.
Art of Communication is a workshop focusing on practical skills to strengthen relationships with patients, families and colleagues. This evidence-based model, developed by the Academy of Communication in Healthcare, focuses on effective, relationship-centered communication and provides opportunities to build fundamental skills essential to the delivery of high quality care.
- Building rapport
- Negotiating an agenda for an interaction
- Recognizing others perspectives
- Eliciting the patient’s or colleague’s perceptions
- Listening reflectively
- Responding with empathy
- Collaborating on a plan
- Navigating conflict
|Art of Communication-20230210 (Waco)||
||02/10/2023 - 8:30am to 5:00pm CST|
|Art of Communication-20230217 (Round Rock)||
||02/17/2023 - 8:30am to 5:00pm CST|
|Art of Communication-20230227 (Marble Falls)||
||02/27/2023 - 8:30am to 5:00pm CST|