Art of Communication Course

THIS COURSE HAS BEEN DEVELOPED FOR BAYLOR SCOTT & WHITE EMPLOYEES AND AFFILIATES ONLY. 
Outside participation is not available for the Art of Communication courses at this time.

 

Art of Communication is a workshop focusing on practical skills to strengthen relationships with patients, families and colleagues. This evidence-based model, developed by the Academy of Communication in Healthcare, focuses on effective, relationship-centered communication and provides opportunities to build fundamental skills essential to the delivery of high quality care.

Topics include:

  • Building rapport
  • Negotiating an agenda for an interaction
  • Recognizing others perspectives
  • Eliciting the patient’s or colleague’s perceptions
  • Listening reflectively
  • Responding with empathy
  • Collaborating on a plan
  • Navigating conflict

Live courses

Title Credit Dates
Art of Communication-20230601 (Temple)
    • 6.00 AMA PRA Category 1 Credit™
      • 1.00 Ethics
    • 6.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 6.00 ANCC
    • 6.00 Attendance
      • 1.00 Ethics
 06/01/2023 - 8:30am to 5:00pm CDT
Art of Communication-20230609 (Temple)
    • 6.00 AMA PRA Category 1 Credit™
      • 1.00 Ethics
    • 6.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 6.00 ANCC
    • 6.00 Attendance
      • 1.00 Ethics
 06/09/2023 - 8:30am to 5:00pm CDT
Art of Communication-20230628 (Dallas)
    • 6.00 AMA PRA Category 1 Credit™
      • 1.00 Ethics
    • 6.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 6.00 ANCC
    • 6.00 Attendance
      • 1.00 Ethics
 06/28/2023 - 8:30am to 5:00pm CDT
Art of Communication-20230726 (Dallas)
    • 6.00 AMA PRA Category 1 Credit™
      • 1.00 Ethics
    • 6.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 6.00 ANCC
    • 6.00 Attendance
      • 1.00 Ethics
 07/26/2023 - 8:30am to 5:00pm CDT

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