Art of Communication Course

THIS COURSE HAS BEEN DEVELOPED FOR BAYLOR SCOTT & WHITE EMPLOYEES AND AFFILIATES ONLY. 
Outside participation is not available for the Art of Communication courses at this time.

 

Art of Communication is a workshop focusing on practical skills to strengthen relationships with patients, families and colleagues. This evidence-based model, developed by the Academy of Communication in Healthcare, focuses on effective, relationship-centered communication and provides opportunities to build fundamental skills essential to the delivery of high quality care.

Topics include:

  • Building rapport
  • Negotiating an agenda for an interaction
  • Recognizing others perspectives
  • Eliciting the patient’s or colleague’s perceptions
  • Listening reflectively
  • Responding with empathy
  • Collaborating on a plan
  • Navigating conflict

Need help?

Use these instructions to help claim/create your BSWH CE Profile to evaluate and claim credit after your course

Create/update your BSWH CE Profile

Use this link to access your continuing education transcript or certificates at any time

View/Print CE Transcript or Certificates

Live courses

Title Credit Datessort ascending
Art of Communication-20250529 (McKinney)
    • 8.00 AMA PRA Category 1 Credit
      • 1.00 Ethics
    • 8.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 8.00 ANCC
    • 8.00 Attendance
      • 1.00 Ethics
05/29/2025 - 8:30am to 5:00pm CDT
Art of Communication-20250411 (Waco)
    • 8.00 AMA PRA Category 1 Credit
      • 1.00 Ethics
    • 8.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 8.00 ANCC
    • 8.00 Attendance
      • 1.00 Ethics
04/11/2025 - 8:30am to 5:00pm CDT
Art of Communication-20250227 (McKinney)
    • 8.00 AMA PRA Category 1 Credit
      • 1.00 Ethics
    • 8.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 8.00 ANCC
    • 8.00 Attendance
      • 1.00 Ethics
02/27/2025 - 8:30am to 5:00pm CST
Art of Communication-20250131 (Temple)
    • 8.00 AMA PRA Category 1 Credit
      • 1.00 Ethics
    • 8.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 8.00 ANCC
    • 8.00 Attendance
      • 1.00 Ethics
01/31/2025 - 8:30am to 5:00pm CST
Art of Communication-20241219 (Waxahachie)
    • 8.00 AMA PRA Category 1 Credit
      • 1.00 Ethics
    • 8.00 American Board of Internal Medicine (ABIM) MOC Part 2
    • 8.00 ANCC
    • 8.00 Attendance
      • 1.00 Ethics
12/19/2024 - 8:30am to 5:00pm CST

Pages