2023 BSWH Risk Management Series - Working with the Difficult Patient - 20230519

May 19, 2023

OBJECTIVES: Upon completion of this activity, the participant should be able to: 

•Discuss the physician’s legal and ethical duty to treat within the context of the patient/physician relationship.
•Discuss the provisions of a difficult, challenging patient/physician relationship.
•Discuss techniques for improving communication, managing an argumentative patient, building a cooperative relationship with difficult patients, and managing the flow of the encounter.
•Discuss appropriate documentation of the difficult, challenging relationship.

•Discuss the steps to terminating a patient/physician relationship.

FACULTY DISCLOSURE:  Rhonda Sedberry has no relevant financial relationship(s) with companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

PLANNER DISCLOSURE: Glen Couchman, MD, Toni Aguilar, JD and Nickel Lotspeich, JD have no relevant financial relationship(s) to disclose with companies whose primary business is producing, marketing, selling, re-selling, or distributing healthcare products used by or on patients.

 

ACCREDITATION: The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.

DESIGNATION: The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health designates this live activity for a maximum of 1 AMA PRA Category 1 Credit™. Physicians should claim only the credit commensurate with the extent of their participation in the activity. 

Meets Texas Requirements for 1 Hour of Ethics/Professional Responsibility Credit

Additional Information

AttachmentSize
File 20230519 SMS Slide RM Working with the Difficult Patient.pptx2.29 MB
Course summary
Available credit: 
  • 1.00 AMA PRA Category 1 Credit™
    The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
    • 1.00 Ethics
  • 1.00 Attendance
    • 1.00 Ethics
Course opens: 
05/19/2023
Course expires: 
06/23/2023
Event starts: 
05/19/2023 - 1:00pm CDT
Event ends: 
05/19/2023 - 2:00pm CDT
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Medical Education Center
Temple, TX 76508
United States

Available Credit

  • 1.00 AMA PRA Category 1 Credit™
    The A. Webb Roberts Center for Continuing Medical Education of Baylor Scott & White Health is accredited by the Accreditation Council for Continuing Medical Education (ACCME) to provide continuing medical education for physicians.
    • 1.00 Ethics
  • 1.00 Attendance
    • 1.00 Ethics
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